- Customer
- Dana R. · (415) 555-0142
- Vehicle
- 2020 Toyota Camry
- Concern
- Oil change
- Booked
- Fri 7:30 AM · waiting
On your service calendar 7:14 PM · seen by Maria C. Wed 7:04 AM
AI phone assistant for dealerships
Every call answered. Every visit booked.
Answers your service and sales lines in your store’s name, day and night, books service visits and test drives into your store’s calendar, and sends every lead straight to your CRM. Missed calls become repair orders and test drives, not voicemail.
Book a demo
30 minutes with our dealership team
Simulated call to the service line of Harborview Motors: the caller asks for an oil change Friday morning, and the card shows the result, a booking for Fri 7:30 AM · 2020 Camry · oil change, on the store’s calendar the moment the call ends.
- Answers day and night
- Every visit booked into your calendar while the caller is on the line
- Quotes only your menu prices. Never a payment or trade-in value.
The problem
Your phones ring when nobody can pick up.
In the morning rush, over lunch and after you close, callers reach hold music or voicemail, and most of them call the next store.
- Up to 21%
- of calls to auto service locations are missed or mishandled. Source: Marchex
- 68%
- of callers who reach voicemail don't call back. Source: Marchex
Each month, on these numbers
$25,688 in repair orders
52 appointments that went to voicemail
Your numbers stay in this page. Average repair order starts at the NADA 2025 customer-pay figure; change it to yours.
One assistant, both lines
Service and sales, answered the way your best people would.
Your service lane, answered on every call.
Every appointment is booked into your service calendar while the caller is on the line, and every other call becomes a clear next step.
- 01
Books the appointment
Name, number, vehicle, concern, wait or drop-off, and an open time on your service calendar: booked, and told to the caller before the call ends.
- 02
Quotes only your menu prices
Oil change, brakes, tires: the prices on your menu, read as you wrote them. Never a repair estimate.
- 03
Turns status calls into callbacks
“Is my car ready?” becomes a callback for the advisor on that repair order, with the caller’s question.
- 04
Transfers to your staff on request
While you are open, a caller who asks for someone is put through to the number you choose. After hours it takes a message for the morning.
“Is my F-150 ready? I dropped it off yesterday.”
Your sales line, answered while your team is with customers.
Test drives booked on your sales calendar and every lead in your CRM, without a single number quoted on the phone.
- 01
Books the test drive
The vehicle of interest, a trade-in if there is one, and an open time on your sales calendar: booked on the call.
- 02
Sends every lead to your CRM
A standard ADF lead email arrives at your lead address the moment the call ends, so it lands in your CRM like any internet lead.
- 03
Never quotes numbers
No vehicle price, payment, rate or trade-in value. Your sales team has that conversation.
- 04
Transfers ready-to-buy callers
While sales is open, the call goes to your sales desk. After hours the lead is at the top of the morning summary.
- Customer
- Priya S. · (415) 555-0176
- Vehicle
- RAV4 Hybrid XLE
- Booked
- Sat 10:00 AM
- Asked about
- Trade-in value · for your sales team
On your sales calendar 8:20 PM · lead in your CRM
Sample: fictional store
How it works
From a ringing phone to a booking on your calendar.
Sample: fictional store
Everything in one place
One app for every call, booking and lead.
The store app is your dealership’s single place for calls, appointments, test drives, CRM leads, customers and reports.
Wed, Oct 14 · 7:00 AM
Good morning. Here is what came in since you closed.
- 11calls since you closed
- 6appointments and test drives booked
- 3messages for your advisors
- 2status calls to return
| Time | Caller | Needs | Where it stands |
|---|---|---|---|
| 7:12 PM | Dana R.Service line | Oil change2020 Camry | Booked Fri 7:30 AM |
| 8:18 PM | Priya S.Sales line | Test driveRAV4 Hybrid | Booked Sat 10:00 AM |
| 6:35 AM | Luis G.Service line | Recall question2021 Corolla | Message for advisor |
| 6:48 AM | Elena V.Service line | Check engine light2018 Highlander | Booked today 7:30 AM |
Monday report · week of Oct 12
Harborview Motors: one week of service and sales calls
- Calls answered
- 64
- Appointments booked
- 23
- Test drives booked
- 9
- Arrived
- 29 of 32
Busiest hour after close: 6 to 7 PM. Three visits were booked over the weekend and all three customers arrived on Monday.
TodayHarborview Motors
- 7:41 AMMarcus T.Is my F-150 ready?Call back
- 6:48 AMElena V.Check engine lightBooked
- 6:35 AMLuis G.Recall questionMessage
-
Calls
Every call, with its recording and transcript.
-
Appointments
Booked, arrived, no-show, on one calendar.
-
Test drives
From first enquiry to showroom visit.
-
CRM leads
Every sales lead, and when it reached your CRM.
-
Customers
One record per caller, with vehicles and visits.
-
Morning summary
Overnight calls and bookings, before you open.
-
Monday report
Calls, bookings and arrivals, for the GM.
Sample: fictional store
Rules you control
Your store, your rules.
-
Hours by department
Service, sales and parts each keep their own hours.
Service 7–7 · Sales 9–8
-
What you don’t offer
Listed once, never requested.
Collision, body work
-
Recording
On or off, agreed with you in writing before you go live.
Your choice
-
Who gets each request
Where sales leads go as they come in, and who gets the summary before you open.
Service and sales advisors
Fits your stack
Works with the scheduler and CRM you already use. Nothing to install.
Every booking is in your store’s calendar and the store app the moment the call ends, and in your advisors’ summary each morning. Sales leads go to your CRM as a standard ADF lead email. How bookings reach your calendar and your team
-
Your scheduler
Bookings live in your store’s calendar in the store app. We never log in to your scheduler or your DMS.
-
Your CRM lead inbox
Every sales lead arrives as a standard ADF lead email at the address you give us.
-
Your phone lines
Calls forward to us when you choose: after hours, when lines are busy, or both. Nothing changes on your phone lines until your store goes live.
Visits book into your store’s calendar in Ride N Repair OS, beside the scheduler you already use. Sales leads arrive in any CRM as a standard ADF/XML lead email.
- Xtime
- myKaarma
- CDK
- Reynolds & Reynolds
- Tekion
- DealerSocket
- VinSolutions
Built with you
Set up with you, store by store.
No self-serve setup and no ticket queue. The people who build the product set up your store with you.
- 01
Founder-led onboarding
Your hours, departments, services and rules, set up on a call with our founder and your managers.
- 02
Test calls before go-live
We place test calls written for your store. You hear and approve them before a single customer does.
- 03
A direct line to us
Our direct line, by phone and email.
- 04
A report every Monday
Calls answered, appointments and test drives booked, arrivals, callbacks waiting: one page for the GM.
Who you’ll work with
“I set up every store myself, and you have my direct line.”
Questions
What dealers ask first.
Anything else? Ask us on your call, or write to sales@ridenrepair.ai.
Does it sound robotic?
No. It speaks in full sentences, in your store’s name, and lets callers explain what they need in their own words. Before your store goes live, you hear its test calls yourself.
How long does it take to go live?
About seven days. We set up your hours, departments, services and rules with you, you hear and approve test calls for your store, and then you forward your lines.
Does it work with our scheduler and DMS?
Every booking is in your store’s calendar and the store app the moment the call ends, and in your advisors’ summary each morning. Sales leads go to your CRM as a standard ADF lead email. We never log in to your scheduler or your DMS. The caller hears the booked time before the call ends: “we’ll see you tomorrow at 2”. How bookings reach your calendar and your team.
Will it talk numbers with a sales caller?
Never. It does not quote a vehicle price, a payment, a rate or a trade-in value. It books the test drive or takes the lead, and your sales team has that conversation.
What happens when a caller asks for a person?
It transfers the call to the number you choose while that department is open. After hours it takes a message with the caller’s name, number and need, and it is at the top of your morning summary.
Are calls recorded?
Whether a store’s calls are recorded is agreed with that store in writing before it goes live. If they are, the caller is told in the opening sentence, before anything is recorded.
Is our customers’ data secure?
Calls are handled on servers we operate, encrypted in transit and kept separate for each store. Our team uses named accounts and every access is logged. Calls are never used to train models.
How is it priced?
Per store, quoted on your call. Month to month, no long contract. Your price is locked for 12 months.
See what it would do for your store.
Our dealership team walks you through your own service and sales calls, live on a video call, and shows you where every booking lands.
Book a demo
30 minutes with our dealership team