Car dealerships · your calendar and your team

How bookings reach your calendar and your team.

Every booking is in your store’s calendar and the store app the moment the call ends, and in your advisors’ summary each morning. Sales leads go to your CRM as a standard ADF lead email. This page says exactly how, and what we will never do.

Nothing to install
No software in your store, no change to your scheduler and no project with your vendor.
Booked while the caller is on the line
Into your store’s calendar, with everything your advisor needs, and in their summary each morning.
In your team’s hands
Your team sees every booking in the store app, and can move or cancel it there.

Two kinds of call

Where each booking lands.

Appointments and test drives book into your store’s calendar. Sales leads go to your CRM. Both the moment the call ends.

Service and test drives

Appointments book into your calendar

What it needs. The hours and open times each department keeps, and the advisors who should get the morning summary. Nothing to install, and no change to your scheduler.

  • The assistant takes name, number, vehicle, concern, wait or drop-off, and a trade-in on a sales call, and books an open time on your calendar.
  • The moment the call ends it is in the store app, on any screen, and every booking is in your advisors’ summary email each morning.
  • Your team can move or cancel it in the store app, and call the customer if the time has to change.
  • The caller hears the booked time before the call ends: “we’ll see you tomorrow at 2”.

Sales leads

Sales leads go to your CRM

What it needs. The lead address your CRM reads. Every dealership CRM accepts an ADF lead email.

  • Every sales call that is a lead becomes a standard ADF/XML lead email the moment the call ends.
  • It arrives at your lead address and lands in your CRM like any internet lead, with the caller, the vehicle of interest and any test drive booked.
  • Your sales team works it in the CRM they already use. The store app shows when each lead reached your CRM.
  • No vehicle price, payment, rate or trade-in value is ever quoted on the call.

What we never do

  • Ask for, or accept, a login or password to your scheduler.
  • Log in to your dealer management system.
  • Book, change or cancel anything in your scheduler ourselves.
  • Install anything in your store or on your network.

Each booking

From the end of the call to the visit.

  1. 01

    The call ends

    Our AI assistant has taken the vehicle, the concern and wait or drop-off, booked an open time on your calendar, and told the caller the time.

  2. 02

    The booking is in the store app

    Within seconds, with the recording and the transcript. A sales lead also goes to your CRM as an ADF lead email. Your advisors get every booking in their morning summary.

  3. 03

    Your team has it

    On your store’s calendar, ready for the visit. If the time has to move, your team changes it in the store app and lets the customer know.

  4. 04

    You see who and when

    Every booking shows when it was made, the call behind it and whether the customer arrived. Your morning summary and the Monday report add it up.

Questions and answers

What service directors and IT managers ask.

Which schedulers does this work with?
Any. The assistant books into your store’s calendar in Ride N Repair OS, so nothing has to connect to your scheduler. We never log in to your scheduler or your DMS.
Can the assistant see our open appointment times?
Yes, in your store’s calendar in Ride N Repair OS. It offers open times from that calendar, books the one the caller picks, and tells them the time. It does not read your own scheduler or DMS.
What happens when a requested time is not open?
The assistant offers the nearest open times on your calendar and books the one the caller picks. If none suits, it sends the call to your team, who call the customer back.
Why is there no direct integration?
Because you do not need one, and because a direct integration needs your scheduler vendor’s approval and a project on your side. Every booking is on your store’s calendar the moment the call ends, with everything your advisors need.
How do sales leads reach us?
By email, to the lead address you give us for your CRM, as a standard ADF/XML lead the moment the call ends. The assistant takes the caller, the vehicle of interest and a trade-in if there is one, books the test drive, and says nothing about price or payments.
Who is responsible for the booking?
Your store. The assistant books into the calendar and hours you set, and your team can move or cancel any booking. You can end the arrangement by email at the end of any month.