Ride N Repair OS answers every call while you’re under a car, books the job, sends the right tech, tracks every van and gets you paid before you drive off. One system, from the first ring to the service record.
Sound familiar?
We hear these from owners every week. Each one has a fix in the product, and each fix is on this page for you to try.
“I’m under a car, the phone rings, and that’s a $400 job gone.”
68% of callers who hit voicemail don’t call back (Marchex).
The AI Receptionist answers in one ring, day or night, quotes from your price list and books the slot. You finish the job you’re on.
AI Receptionist“Routing is me with a map at 10 PM.”
A bad job order costs drive time on every van, every day.
Dispatch AI scores every tech on distance, skills, workload and job value, and shows you why it picked them. You approve or drag.
Dispatch AI“I don’t know where my guys are, or what they did between jobs.”
Idle time, side jobs and cash jobs never show up on a report.
The Tech App marks arrival by geofence, flags a van that sits too long, and puts photos and GPS times on every job.
Tech App & GPS Proof“Half my morning is ‘where’s my mechanic?’ calls.”
Every status call is a call you’re not taking from a new customer.
Customers get a text when the tech is on the way, when they arrive and when the job is done, with a live tracking link.
Tech App & GPS Proof“Chasing payments and parts receipts on Sunday night.”
Money in a tech’s pocket, invoices in a glovebox.
Pay links at the curb, a cash ledger per tech, parts deducted on job completion, and payouts calculated from paid jobs.
Payments & PayoutsThe workflow
This is the exact flow on the simulated day: Dave calls at 8:14 PM about grinding brakes on his 2019 CR-V, and is paid up by 9:17 AM the next morning.
After hours, the AI picks up in one ring, says it’s an AI, and gets the vehicle, the problem and the address.
AI ReceptionistFront pads and rotors, $389 to $549 on your menu. Dave says yes and gets a text confirmation.
AI ReceptionistMarcus scores 94: 1.8 miles away, brake-certified, two jobs that day. Aaliyah 81, Luis 67.
Dispatch AIDave gets a tracking link. The geofence marks Marcus arrived at 7:43 AM, and before photos go on the job.
Tech App & GPS ProofPads and rotors are scanned, verified genuine and deducted from Van #1.
Parts & Inventory$412.60 by card before Marcus leaves. The tech ledger and payout update on their own.
Payments & PayoutsHis Service Passport now shows three visits, the warranty and the next oil change. The reminder is already scheduled.
Service PassportInteractive demo
Each demo runs on the same simulated Austin day. Play, pause, click around. Nothing here is a video.
Loading the simulated day…
What to buy
Mobile Ops is the whole day, call to cash, for your vans: AI Receptionist, Dispatch AI, Tech App & GPS Proof, Payments & Payouts, Service Passport. 5 techs included, then $129 per extra tech at the founding price.
The whole day, call to cash, for your vans.
+ $129/extra tech/mo $199 · 5 techs included
Onboarding $1,500 $2,500 one-time
Onboarding fee at signup. Subscription starts on your go-live day. Month-to-month, cancel before any renewal.
Smaller or different setup? Front Office AI from $999/location/mo: Every call answered, every lead worked.
Run your numbers
Move the sliders to your own numbers. The math and the assumptions are shown, so you can argue with them.
Your numbers
Under a car, driving, after hours.
Bad job order, backtracking, long stops.
What it’s worth to you
An estimate from your inputs and the stated assumptions, not a promise. Revenue, not profit. Prices from our founding price list.
Most software sold to mechanics was built for a shop: a front counter, a service advisor, bays and a parking lot. A mobile mechanic has none of those. Your front desk is your phone, your bay is a customer’s driveway, and your service advisor is you, between jobs, in the driver’s seat. So the question is not “which shop system has the most features”. It is “which system runs the parts of my day that happen away from a desk”.
Here is what we look for, having run 160,000+ repair jobs on the same engine.
For a mobile operator, the phone is the business. Industry data says 55% of calls to auto shops go unanswered (Invoca), and 68% of callers who reach voicemail don’t call back (Marchex). Mobile mechanics miss more, not fewer, because the person who answers is the person holding the wrench.
Voicemail and callback apps don’t fix this. A customer with a car that won’t start calls the next number on the list. What works is a receptionist that actually books: it knows your services and prices, your service area and your open slots, and it can say “Wednesday 7:45 AM, $389 to $549, you’ll get a text” and mean it. Ask any vendor to let you hear a real booked call, not a greeting.
Once you have more than two vans, the most expensive decision of the day is who goes where. Nearest-tech rules send your brake specialist to a battery swap and your battery tech to a brake job. Good dispatch weighs distance, skills and certifications, what each tech already has booked, and what the job is worth. It should show its reasons in plain words, and it should let you override with one drag.
Our dispatch engine showed +30% revenue per job in our backtest, compared with the simple rules it replaced. Your result will depend on your own mix of techs and jobs, so we show every score and reason, and never lock you out of the decision.
Owners tell us they don’t know what happens between jobs. Techs tell us they get blamed for things they didn’t do. GPS proof settles both. An arrival marked by a geofence at the customer’s address, a time on site and before and after photos protect the tech in a dispute and protect you from the rare tech who pads his day. It also powers the texts your customers actually want: “Marcus is 12 minutes away.”
Look for automatic arrival detection (not a button the tech forgets to press), a quiet alert when a van sits still too long, and photos attached to the job, not to someone’s camera roll.
Mobile work has a payment problem shops don’t: the job ends in a driveway, and the customer may not be home. Text-to-pay links, tap-to-pay on the tech’s phone, and a proper ledger for cash are the minimum. The ledger matters more than it sounds. When a tech collects cash, the system should know who holds it and net it against their payout, so you are not reconciling envelopes on Sunday.
A shop has a building customers remember. You have a van they saw once. A digital service record per vehicle, with photos, the parts installed, warranty and the next service due, gives the customer a reason to call you again, and gives you a reminder to send when the next oil change is due. Our Service Passport is built for exactly this, and it is included in Mobile Ops.
| What you need | Typical shop system | Ride N Repair OS |
|---|---|---|
| Answer calls while you work | Add-on or partner app | AI Receptionist, books into your calendar |
| Decide who goes where | Calendar by bay | Dispatch AI with scores and reasons |
| Know where vans are | Not included | Tech App with geofenced arrivals |
| Cash in the field | Manual | Per-tech cash ledger and payouts |
| Customer’s history | Inside the shop system | Service Passport link the customer keeps |
If you are comparing specific vendors, our comparison pages go through them one by one. And if you would rather see it with your own numbers, run the calculator above or watch the whole simulated day.
FAQ
We load your techs, prices and customers. You get a working system on your own phone line, and the subscription starts on go-live day.
Onboarding fee at signup. Subscription starts on your go-live day. Month-to-month, cancel before any renewal.