When calls spike, Ride N Repair OS answers every one, takes the vehicle and the location, sends the nearest truck that can actually do the job, and texts the driver a live ETA. Every arrival is GPS-proven, every job is paid at the roadside.
Sound familiar?
Roadside is a volume business with no second chances. The driver on the shoulder calls whoever answers first.
“A storm hits and forty people call at once. Half get hold music.”
A stranded driver on hold calls the next number.
The AI Receptionist answers every call at once, collects the vehicle, problem and location, and books it, while your dispatchers work the board.
AI Receptionist“Dispatch is someone shouting truck numbers across the room.”
The closest truck isn’t always the one with a battery on board.
Dispatch AI picks the nearest truck that can actually do the job, based on skills, stock and current load, and shows the ETA before you confirm.
Dispatch AI“Where is the truck? Three calls from the same driver.”
Your lines fill with status calls while new jobs wait.
Drivers get a text with the tech’s name and a live tracking link, then an arrival text when the geofence trips.
Tech App & GPS Proof“The account says our tech never showed. We can’t prove he did.”
Unpaid invoices and lost program work.
Every job carries GPS departure, arrival and time on site, plus photos. Proof is on the job, not in a phone gallery.
Tech App & GPS Proof“Cash jobs, card jobs, account jobs, and no one knows who is holding what.”
Revenue leaks at the end of every shift.
Pay links at the roadside, a cash ledger per tech, and account jobs tagged for billing.
Payments & PayoutsThe workflow
The same flow runs whether you get four calls an hour or forty.
The AI says it’s an AI, asks if the caller is safe, and gets the vehicle, the problem and the location.
AI ReceptionistNo-start, jump and test: $89. Battery replacement if needed: $229 to $289. Confirmed by text.
AI ReceptionistA tracking link by text. No “where’s the truck” calls.
Tech App & GPS ProofGeofence arrival at 8:28 AM. Photos and the part used go on the job.
Tech App & GPS Proof$237 by card at the roadside. The tech ledger updates.
Payments & PayoutsInteractive demo
The AI answering, the dispatch board picking a truck, and the numbers at the end of the day, all on the same simulated Austin day.
Loading the simulated day…
Full day: revenue $0, contribution margin $0.
What to buy
Roadside networks need the full stack: AI intake that scales with call spikes, dispatch, GPS proof, payments, plus parts on every truck and margin by area. Fleet OS covers one depot and up to 15 techs. Smaller operators start on Mobile Ops.
Fleet maintenance where the trucks park.
Onboarding $5,000 one-time · 90-day pilot at the founding price.
Onboarding fee at signup. Subscription starts on your go-live day. Month-to-month, cancel before any renewal.
Smaller or different setup? Mobile Ops from $1,999/mo: The whole day, call to cash, for your vans.
Run your numbers
Two levers: calls you lose today to hold time, and minutes saved by sending the nearest truck that can do the job.
Your numbers
What it’s worth to you
An estimate from your inputs and the stated assumptions, not a promise. Revenue, not profit. Prices from our founding price list.
Roadside assistance is dispatch under pressure. Calls arrive in waves, every caller is stressed, and the job goes to whoever answers first and arrives fastest. The software behind a roadside network has three jobs: never leave a caller on hold, send the right truck the first time, and prove every arrival to whoever is paying.
A cold snap or a storm can multiply call volume in an hour. Staffing for the peak is expensive, and staffing for the average means the peak goes to voicemail. Industry data says 68% of callers who reach voicemail don’t call back (Marchex); a driver on a shoulder won’t wait even that long.
An AI receptionist answers every call at once. For routine work it takes the vehicle, the problem and the location, confirms the price, gives an ETA and books the job. Set it so anything involving injury, a crash or an unsafe spot goes straight to a person. Your dispatchers stop typing and start dispatching.
The closest truck may have no battery on board, or be twenty minutes into a lockout. Good roadside dispatch weighs distance and live ETA, the tech’s skills, what is on the truck and what they are doing now. It should show the reason for every pick, so a dispatcher can trust it or overrule it in one move.
Our dispatch engine showed +30% revenue per job in our backtest compared with the rules it replaced. In roadside, the bigger win is often time: fewer wasted miles means more calls per truck per shift.
Every “where is the truck” call is a line that can’t take a new job. A text with the tech’s name, a live tracking link and an arrival message removes most of them. It also lowers cancellations: drivers who can see the truck coming don’t call a competitor.
Roadside jobs are paid by drivers, fleets, dealers and assistance programs. Each wants to know the truck was there. GPS departure and arrival (by geofence, not by a button), time on site and photos, stored on the job, settle most disputes before they start. They also show you, as the owner, which trucks sit idle between calls.
Card by text link or tap-to-pay at the roadside, cash recorded against the tech, and account jobs tagged for billing. At the end of the shift the ledger shows who holds what, and payouts calculate themselves.
You can do all four on this page with the demos above, on a simulated day with 41 calls and 8 techs. Then watch the full day run or book a call and we will set it up with your own trucks.
FAQ
We set up your service areas, trucks, prices and phone lines, and run your first shift with you.
Onboarding fee at signup. Subscription starts on your go-live day. Month-to-month, cancel before any renewal.